Privacy Policy

Carbon Heat™ are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Controllers of Personal Information

Any personal information provided to or to be gathered by carbonfilmheating.co.uk is controlled primarily by Steven Aidie, at 4/5 Duff Street Lane, Edinburgh, EH11 2HS.

What personal information about customers does Carbon Heat™ gather?

The information we collect from customers helps us personalise and continually improve your shopping experience at carbonfilmheating.co.uk

Here are the types of information we gather.

Information you give us: we receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customising future shopping facilities for you, improving our website, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we may use "cookies" to obtain certain types of information when your Web browser accesses carbonfilmheating.co.uk. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at carbonfilmheating.co.uk if we cannot recognise you, we want you to be aware that these tools exist.

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

How Secure Is Information About Me?

All information we receive from you is stored offline and cannot be tampered with, hacked or accessed online. Your information is stored locally under tight security.

What About Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their collection.

Notices and Revisions

If you have any concern about privacy at carbonfilmheating.co.uk, please e-mail us a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

If you have any questions/comments about privacy, you should contact us here.